What is workflow collaboration?
Workflow collaboration occurs when you break down the cross-departmental silos in your organization and rebuild processes so that the right information gets to the right person at the right time.
Financial departments function very well when they are the only area involved in a specific process. Include two or more departments, however, and the overall process tends to get bogged down because of missing or unclear information, a lack of prioritization, and poor inter- departmental communication. In a corporate environment, this is a significant issue, because there are very few – if any – processes that only require the participation of a single department.
Workflow collaboration fills in the gaps between departments, allowing you to break down silos, and improve processes that cross departmental lines. This saves time and money, while increasing both patient and staff satisfaction.
The key to enabling workflow collaboration is TAOS’s ability to build predictability into the system. There are certain processes in the hospital that should take the same amount of time, no matter who is responsible for them. TAOS can automate these processes to give you the predictability you need to make your organization run smoothly.